A non-profit healthcare company has a great opportunity awaiting a new HIM IT Analyst.
About the Opportunity:
Location: Must reside in CT, NY, or NJ
Work Arrangement: Hybrid (onsite in Stamford, CT 1-4 times a month, as needed)
Responsibilities:
Serve as a business liaison for assigned health system departments, proactively identifying and resolving issues before they become critical
Represent Information Systems (IS) on interdisciplinary hospital committees, advocating for best practices in electronic solutions
Identify and resolve workflow inefficiencies, proposing optimized workflows for electronic solutions
Troubleshoot and resolve complex business issues independently, implementing system solutions that improve business operations
Provide ongoing maintenance and advancement of HIS applications, databases, and interfaces to meet user and organizational needs
Investigate, test, and resolve technical issues escalated via the Service Desk, ensuring timely resolutions and adherence to Service Level Agreements (SLAs)
Plan, design, and implement new applications and workflow enhancements, including software evaluation, project management, process changes, training, application testing, integration testing, data conversion, and production support
Oversee application-related projects, coordinating with IS and other departments to ensure proper communication, execution, and adherence to best practices in design, architecture, project planning, and vendor integration
Actively participate in the Information Services PMO, ensuring adherence to IS methodologies and maintaining standard project procedures
Provide after-hours support for critical system issues and collaborate with the outsourced Help Desk to identify and resolve service-related concerns
Maintain compliance with departmental policies, external regulations, and industry best practices while demonstrating professionalism in alignment with organizational success factors
Qualifications:
Minimum of 3 years of experience supporting clinical or financial HIS applications
Proven experience implementing and supporting HIS applications within a hospital or healthcare system
Preferred Qualifications:
Bachelor's Degree or equivalent technical training
Epic application experience
One or more of the following certifications: Epic Core HIM, HIM ROI, or Coding/CDI Certifications (must obtain software module certification within six months of employment if not already certified)