Supervisory IT Specialist

Summary

You will be a hands-on technologist responsible for leading a division that manages all aspects of the Office of Information Technology's operations, including end user equipment and support, records management, administrative support, change control, and communications planning and delivery. You will regularly develop and communicate strategies to senior management and directly supervise a team of professionals to execute these plans.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Duties

As the Associate Director for OIT Operations Division, you will:

• Make recommendations on strategies and new capabilities for user support, equipment, internal processes, and communications planning, including the development and execution of project plans.
• Supervise a staff of information technology specialists supporting agency end users, including Tier 1 support, records management, and OIT communications.
• Supervise FCA's Change Control Board, including identifying issues and implementing appropriate process improvements.
• Assign staff to projects and provide oversight in the development and execution of project plans.
• Develop and maintain communications plans for Office of Information Technology activities, including project intake, major project updates, and OIT Information Resource Management Plans.
• Manage contracts and vendors for support of our operational infrastructure.
• Provide written analysis and oral presentations, along with recommendations, on potential capability enhancements, new technologies, technology equipment deployment, and records management.

Requirements

Conditions of Employment

• Must be a U.S. citizen.
• One year supervisory or managerial probationary period, unless previously served.
• Submission of a financial disclosure report may be required.
• You must be a current FCA career or career conditional competitive service employee.

Qualifications

You may qualify at the VH-41 (GS-15) band level if you have one year of specialized experience equivalent to the VH-40 (GS-14) band level in the Federal service. Specialized experience is experience that has equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position. Such experience may include:

• Skill working with technology operations;
• Experience developing and executing strategies for technology operations, including deployment of enterprise-wide technology, end user support, and communications.
• Experience in operational technologies, including ticketing systems, end user equipment, and change control processes;
• Experience supervising a team of Information Technology specialists; or
• Experience developing and executing strategies for operational solutions and improvements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements and submit all required supporting documentation by the closing date of this announcement. If you are found to be among the most highly qualified candidates you will be referred to the hiring manager for further consideration and possible interview.

Time-In-Grade Requirements: Current and former Federal employees (including VEOA eligibles) must have served one-year (52 weeks) at the next lower grade in the Federal service to meet time-in-grade restrictions per 5 CFR 300, Subpart F, by the closing date of the announcement.

Education

There is no substitution of education for the experience for this position.

Additional information

• Only experience and education obtained by the closing date of this announcement will be considered.
• All FCA employees are subject to the conflict of interest laws and Standards of Ethical Conduct imposed upon all employees of the Executive Branch of the Federal Government and may be required to file a Financial Disclosure Report.
• FCA's supplemental ethics regulations restrict certain FCA employees concerning their direct or indirect interests in, or connections with, Farm Credit System institutions. These rules also require all employees to obtain approval for outside employment or business activities. Please contact the HR Division for additional information on these rules.
• FCA uses E-Verify to confirm the employment eligibility of all newly hired employees.
• This announcement may be used to fill similar vacancies.

The Fair Chance to Compete for Jobs Act of 2019, with some exceptions, prohibits the Farm Credit Administration from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, visit our website at (Careers at FCA Farm Credit Administration) for information on filing a complaint.

• Benefits
  
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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Attention to Detail
• Customer Service
• Oral Communication
• Problem Solving

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit:

• Benefits
  
  Review our benefits
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  • Resume. Highlighting relevant work experience and education (if applicable) as it relates to this position. Your resume must include the following information (1) paid and non-paid work experience including your position title, start and end dates (month/year) of employment, average number of hours worked per week and salary (separated by position series and grade for each federal position, if applicable ; (2) indication of the knowledge, skills and education you have that are pertinent to this position; (3) specific duties you have performed as a regular part of your job with indications of the level of responsibility and complexity of work; (4) Names and contact information for your current and/or previous supervisor(s).
  • SF-50. An SF-50 is optional for current Farm Credit Administration (FCA) employees.
  • CTAP/ICTAP Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).
  Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
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