eRFO-ISD-FY24-0054 Senior SharePoint Consultant & Administrator - Library Services

Objective:
The goal is for the Santa Clara County Library to end up with a Hub Site, sub-sites and global navigation menus consistent throughout the organization to provide staff with easy navigation and a consistent look and feel.

Typical Deliverables:
The library seeks an expert SharePoint consultant to design and train internal staff to implement a robust, flexible, versatile and user-friendly intranet with SharePoint out of the box functionality. There is a little used custom SharePoint site that needs to be retired. Staff have already set up a number of separate new SharePoint pages though we need assistance in connecting the information into a central hub with templates for each department that allows staff to easily populate content.
The consultant will work with a team of library staff to evaluate what is in place and then offer a suggested design and next steps to develop our connected intranet. Consultant will also offer individual and group training to Library staff to utilize SharePoint in future state.

Required Skills & Abilities:
• Comprehensive knowledge of SharePoint platforms including SharePoint 2010, 2013, 2016, 2019 and SharePoint Online/M365, and related Microsoft technologies such as Azure, Power Apps, and Power Automate.
• Demonstrated expertise in managing SharePoint administration tasks such as creating sites, managing permissions, configuring services, monitoring server health and performance, and troubleshooting issues.
• Solid understanding and application of SharePoint best practices, governance policies, and security protocols.
• Proficiency in working with SQL Server databases and integrating SharePoint with other enterprise systems and databases.
• Exceptional problem-solving skills and ability to troubleshoot complex SharePoint issues.
• Demonstrated experience in preparing detailed technical documentation, user guides, and training materials.
• Excellent interpersonal and communication skills with the ability to interact effectively with diverse groups of stakeholders, including non-technical staff, and translate complex technical concepts into understandable terms.