Sr. Workstation Support Associate (Lincoln, NE)

Sr. Workstation Support Associate (Lincoln, NE)

Job Description Summary:

This position will assist the University community and partners with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology.This position will participate in and organize research and testing of innovative technologies, provide support for specialized applications, servers, and equipment. Serves as a knowledgeable resource for other client services team members. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments.This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Position Details: https://uofnebraska.sharepoint.com/:b:/s/nu-SystemHR-Public/EeQeChJnj7FIvbAQ_57SzrQBiGqAnwLSGPaXSCjrp_DZlQ?e=42ZT7n

Position Announcement:

Qualifications:

Required QualificationsTwo years of post-secondary educationThree years of experience with desktop and/or helpdesk supportThorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, softwareapplication administration, and hardwareExperience with direct customer support

Preferred Qualifications Experience with technology research and development and procurementSupervisory experienceExperience with managing vendor interactionNationally recognized IT certifications

Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.

The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting and motivating staff; committed to the ideals of a major public research university.

Special Instructions to Applicant:

This position has a minimum salary of $51,300 and will be located in Lincoln, NE. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.

If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

To apply, visit https://apptrkr.com/5873782

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. The University of Nebraska is an Equal Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, or protected veteran status. All positions opened at the University of Nebraska are subject to veterans’ preference.

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