Fraud Analyst

With history dating back to 1856, American National Bank is one of the largest privately owned banks in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.

Together, we can do more for your future…

At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.

We offer:

• Competitive base compensation with additional performance-based annual earning potential
• Career growth potential built into every role
• 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
• No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
• Paid Time Off, Paid Holidays and Paid Volunteer Time
• Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
• Dental Insurance with significant premium contribution by ANB*
• Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
• Tuition Reimbursement*
• Gym Membership Reimbursement*
• Discounts on Banking and Financial needs

*Eligibility Criteria Apply

Essential Job Duties & Responsibilities

• Reviews and provides timely responses to suspicious and fraudulent bank account activity triggered by Bank’s fraud monitoring system. Accurately decisions if alert becomes a case or acknowledged with details as to why it is closed.  
• Generates and works risk reports to track and prevent fraud.
• Researches and monitors suspicious activity for online and mobile banking accounts; electronic payment functions including mobile deposits, incoming/outgoing external transfers, and electronic bill payments.
• Works directly with other bank personnel in the resolution of fraud cases, including providing general step-by-step knowledge, recurring comprehensive support, positive feedback, timely consultation on alternatives and following up on results of case conclusions.
• Monitors real time queues and identifies high risk transactions.
• Responsible for reporting appropriate fraud suspicious activity report (SAR) documentation, presenting to SAR Committee, and filing appropriately per BSA.  
• Responsible for tracking alerts, fraud cases, & bank’s exposure and losses.
• Communicate effectively and professionally with all levels of management and customers through all mediums.
• Informs management and board committees appropriate details pertaining to fraud and trends.
• Reads, references, interprets, and helps develop written departmental procedures and makes suggestions to correct or enhance existing processes.
• Provides all business partners with appropriate tools, awareness, & training to become stewards of fraud.
• Maintains current knowledge of financial products, services, and delivery methods utilized by the Bank.
• Stay current with industry fraud data, statistics, and changes to local and federal law.
• Assist in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
• Creates and maintains fraud analysis models to improve efficiency and effectiveness.
• Recommends new software tools used for fraud detection and prevention.
• When there are issues with any of the Bank’s mitigation systems, serves as the liaison between the third-party vendors and the bank.
• Coordinate with colleagues in Risk Management, BSA, Cybersecurity, Internal Audit, etc. to ensure compliance with bank policy, laws, regulations, and the bank's BSA/AML Program.
• Ownership of Bank’s Red Flag Identity Theft Policy/Program.
• Provide knowledge and input to bank strategic projects where risk of fraud increases due to nature of the product/service.

Experience, Education & Training Requirements

Experience Needed:

• Minimum 2 years banking experience with knowledge of bank products, financial transactions, deposit operations and fraud mitigation required
• Experience using Jack Henry Banking products, including Verafin Fraud Detection strongly preferred

Education, Licensure & Certification Needed:

• High School diploma required, bachelor's degree or equivalent experience preferred
• Fraud Certification preferred

Skills & Abilities Needed:

• Familiar with various regulations and policies related to cybersecurity for the financial industry
• Ability to work with some guidance required
• Exceptional written and verbal communication skills for interactions at all levels across the organization
• Must be resourceful, creative, innovative, results driven, and adaptable
• Ability to perform problem solving in a complex environment by using business understanding and good judgment