Manage and monitor a portfolio(s) of high-risk merchant accounts Review and investigate merchant accounts.Assess fraud and credit risk exposure Make real time/on-line decisions through risk systems justifying all recommendations Mitigate risk by negotiating collateral requirements and restructuring contract terms as required Resolve merchant issues and put to closure all escalated merchant calls initiated from assigned portfolio of accounts Implement re-engineered risk management policies and procedures to improve losses or reduce expenses in the merchant portfolio Interface regularly with business channel and prepare monthly reporting package to communicate risk management results accurately and timely Prepare monthly reporting package and communicate risk management results to Alliance partners accurately and timely Coordinate risk mitigation efforts with other areas of the business such as Funding, Legal, Operations, Client Services, etc Complete special projects as assigned Contact customers via the phone and in writing
Strong analytical, quantitative and problem-solving skills Able to exercise sound credit judgment Strong negotiating skills Strong written and oral communications skills.Good interpersonal skills Able to handle heavy workload assignment and multiple priorities Must be able to meet tight deadlines and productivity standards Good work ethic. Relevant 4-year Bachelor's degree.(Business, Finance, Accounting, Criminal Justice, Pre-Law, etc) Knowledge of MasterCard and VisaAssociation rules and regulations a plus (but not required) PC literate (Excel, Word, etc)